1. Acceptable Payment Methods: We accept the following payment methods for purchases made in our online store:
  2. Credit/Debit cards: We accept major credit and debit cards, including Visa, Mastercard, American Express and Discover.
  3. PayPal: customers can make payments using their PayPal account or via credit/debit cards linked to their PayPal account.
  4. Mobile payment apps: We accept payments through popular mobile payment apps, such as Apple Pay, Google Pay or other region-specific mobile payment solutions.
  5. Bank transfers: Customers can make payments through direct bank transfers or deposits to our designated bank account.
  6. Electronic wallets: We accept payments via recognised e-wallet services such as Skrill, Neteller or Alipay.
  7. Payment security: We prioritise the security of customer payment information and use industry-standard encryption technologies to protect sensitive data during transactions. We do not store or have access to customers’ full credit card or bank account details.
  8. Transaction fees: Customers are responsible for any transaction fees associated with their chosen payment method, such as currency conversion fees, bank transfer fees or transaction fees imposed by the payment provider. Any applicable charges will be clearly communicated during the checkout process.
  9. Payment processing: Payments are processed immediately after the order is placed and verified. In the event of a payment failure or rejection, customers will be notified and instructed to complete the payment or choose an alternative payment method.
  10. Refunds and chargebacks: refunds for cancelled orders or returns will be processed in accordance with our Refund Policy. In the event of a billing reversal initiated by a customer through their payment provider, we reserve the right to dispute the billing reversal and provide evidence of the transaction and the delivery of goods or services.
  11. Currency and Pricing: Our online store operates in a specific currency (e.g. USD, EUR). The prices displayed on the website refer to the selected currency and customers will be charged in that currency. Currency conversion rates may apply to customers using payment methods in a different currency.
  12. Payment differences: In case of any disputes or discrepancies related to payments, customers are encouraged to contact our customer support team for resolution. We will investigate the matter immediately and work towards a fair resolution.
  13. Third party payment processors: We may work with trusted third party payment processors or gateways to facilitate and secure payment processing. Customers’ payment details may be disclosed to these processors solely for the purpose of completing the payment transaction.